- Posted on: Feb 27 2019
This letter is to commend you on having such a good, helpful employee. Her willingness was beyond reproach.
I am aware that your business does not submit supplemental insurance forms beyond Medicare for the removal of cataracts. My former employer, National Elevator Industry, does accept and pay for such surgeries. It was up to the patient to do such submissions which can be difficult with their requiring coding and proof of prior payment. I had and paid for in advance for the new Symphony lens which they cover. In order for me to recover these funds I had to submit them myself. Casey was kind enough to prepare and fax the additional forms to my insurance company that is located on the East Coast.
Thank you so much for your help and please advise Dr. Murrell that he has exceptional staff.